Frequently Asked Questions:


Do you create Custom Projects? 

Absolutely! We have created a wide variety of products for our WWG community from charcuterie boards of all shapes and sizes, to home signage, to benches, coffee tables, and home furniture. 

We always love the opportunity to work with our clients and turn their vision into a reality! If you have an idea for a custom project, let us know what you're thinking, and better yet - send us a picture! We would love to hear about it and work our magic!

Please fill out the Custom Order Form by clicking the red tab in the bottom right corner, and we can work together to create the perfect project for you!

 

What are your Finishing Stain and/or Epoxy Options?

Our 'for the home' product section features a variety of shelving that can be finished in one of four options: No Stain, Grey, Cherry, or Dark Walnut. Alternatively, we often finish our shelves with a unique 'burnt wood' technique, called shou sugi ban.

Shou Sugi Ban is a traditional Japanese method of preserving wood by slightly charring the surface. This creates a more durable, waterproof wood and protects it against insects. This option is excellent for outdoor planter boxes & patio furniture; however, it also provides  your indoor pieces with a swirling, artsy finish too!

Finishing colour examples:

Our 'epoxy & resin' product section features a variety of both CNC custom signs/coasters etc. and charcuterie boards that use different colours of epoxy to get the desired effect and finish. There is a wide range of colours we can use for your custom piece:

Epoxy Resin colour examples:

Black Onyx

Caviar Black

Liquid Metal Pearl

IR Blue

Deep Blue Sea

Blue / Green

Blue Slate

Bora Bora Blue

Maui Blue

Lux Blue

Lux Blue/Violet

Midnight Diamond Blue

Sapphire Metallic Blue

Golden Indigo

Turquoise Diamond Effect

Lux Emerald Green

Emerald Green

Green Envy

jungle Green

Diamond Copper Penny

Kiwi

Merlot

Fire Truck Red

Diamond Liquid Fire

Gold / Orange

Vivid Orange

Roman Gold

Tuscan Sunset

Flourescent Purple

Imperial Purple Haze

Ghost Satin Green

Starry Night

White

How Do I Care For My Cutting Board?

CONGRATULATIONS! And thank you for the purchase of your beautifully handcrafted-with-love board! This board was created with the highest quality materials and if treated right, will become an heirloom you can hand down to the next generation one day. 

 

IMPORTANT: Never submerge the board in water or put it in the dishwasher. This could cause irreparable damage and warping. Stand the board up on it's side to dry as this will allow air flow on both sides of the board, and will help prevent warping due to trapped moisture on one side. 

 

Treat Your Wood Good! Here is a care guide for your board, to ensure a clean and healthy board for many years to come:

Prep / Butcher Block Cutting Boards Cleaning guide:

In most cases, hand washing with warm soapy water is sufficient to clean your board. Once in a while, to refresh the board and disinfect it, you may rub salt and either lemon juice or white vinegar on the surface of the board before washing right away with warm soapy water (do not let the lemon juice / vinegar sit for too long on the board). **

Serving / Charcuterie / Epoxy Boards Cleaning guide:

We recommend against frequent cutting on your charcuterie or epoxy boards. Food preparation is best left to cutting boards and butcher blocks which are specifically designed for cutting / chopping.

In most cases, hand washing with warm soapy water is sufficient to clean your board. **

**It is important to note that even if you don't use both sides of the board, you should wash both sides to keep the moisture content of the board consistent throughout. After washing, dry with a towel right away and place the board on the drying rack to allow all surfaces to dry equally and maintain an even moisture content throughout.

IMPORTANT:

Never submerge the board in water or put it in the dishwasher. This could cause irreparable damage and warping. Stand the board up on it’s side to dry as this will allow air flow on both sides of the board, and will help prevent warping due to trapped moisture on one side.

Board Maintenance:

Once per month, use mineral oil or our board butter to oil the board and give it a fresh seal and look. Simply rub the conditioner of choice into the board and let it soak in for an hour. Then use a clean cloth / towel to buff the excess off and your board will be completely refreshed!

What Should I AVOID To Ensure A Long Life Span for My Board?

  • Do not set hot pots and pans on the board
  • Do not use vegetable based oils to condition the board, they will rot over time and contaminate your food
  • No need to use scouring pads or chemical cleaning sprays or bleach on wooden boards - they can stain and/or excessively dry the wood
  • Do not put the board in the dishwasher or let the board stand in water - the wood will absorb the water and warp / potentially split.

 

Enjoy! If you have any other questions regarding your new board, please don't hesitate to get in touch!